Refund policy
Returns & Exchanges
Due to the handmade and fragile nature of our products, all sales are final.
We kindly ask you to review product details and descriptions carefully before placing your order. We do not accept returns or exchanges for candles or sets once they have been shipped.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Please include:
• your order number
• clear photos of the damaged item and packaging
We will review the issue and do our best to make it right.
Questions?
If you have any questions before placing an order, feel free to contact us — we’re always happy to help 🤍